Shipping & Returns

SHIPPING POLICY

  • Most orders will ship next business day for stock items, custom made and PRIVATE LABEL CANDLES are made to order and require production time. The current production time consists of a 7 days. 

  • All orders ship either with GSL or USPS

  • If shipped with USPS you will receive an email with tracking number for your order.

  • When you receive your order please inspect it in a timely manner. (7 day notification policy), We cannot make exceptions to the 7 day policy if you notify us late. 

Return & Exchange Policy

To receive a full refund, you must return your candles within 30 days of purchase. We must receive your product (s) in new condition, completely unused, and in the original packaging. You cannot return burned candles. If candles are received damaged or broken send us a picture to info@millenniumessence.com and include your order number, we will be gladly to replace damaged items.